Privacy Policy

Thank you for visiting Karena Batstone Design. At Karena Batstone Design we’re committed to protecting and respecting your privacy. 

This privacy policy describes what data we collect, and how it is used. 

By using our website or our services, you’re agreeing to be bound by this policy.

Information collected

• We collect personal data such as name, email address and phone number when you order plants using the plant order form, provided by Typeform. (Terms can be found at https://admin.typeform.com/to/L9Crcj.) We use this data to process your order and organise delivery.

• We collect personal data such as name, address, email and phone number when booking a consultation. We use this data to send you confirmation of our appointment, attend your physical address and communicate with you.

• If you become a client or supplier your name, address, email address and phone number will be added to a database and stored securely.  It will never be shared with third parties, other than with service providers requiring this information in order to fulfil any work relating to your project. 

• We collect personal data such as IP address when you visit our website and click on the cookie disclaimer.

Use of information

The information provided by you may be used to carry out our services, or to inform you of updates and changes to the services we provide. In order to improve our website and measure its performance, we may use non-personally identifiable web-based data. We take steps to ensure that any sensitive information you give us is treated securely and strive to protect your personal information at all times.

By continuing to use the website you agree to this privacy policy. To request access to your personal data, for updating or removal  from our database, please send an email to info@karenabatstone.com or contact us on 0117 944 1004.

We may update this policy from time to time, to keep in line with changes in the law.